Axis Installation Instructions

We would like to thank you for your purchase. You will soon receive a welcome email from us which will contain information and a link to this page. This will enable you to install and begin use your Axis software.

Whilst we endeavour to respond to all new orders within a few business hours Monday-Friday, it should be pointed out that this is not an automated process and can sometimes take up to 24 hours before an order is processed fully.

Getting Started Options

Let us install the program for you

We would like to ensure that you experience a smooth start to using your Axis software. Whilst the installation and program set-up is not complex, it is an involved process that can take some time (see the procedure below). As such we offer you our expertise at NO CHARGE. It will take around 20 minutes using our remote access support facility. All you need to do is enter a unique 6 digit support number on our website which we will send you. We will then perform the installation process remotely and complete your registration so that you can begin using your software immediately thereafter.

To organise your installation session email win@ratings2win.com.au to arrange a suitable time.

 

Do it yourself installation

You will find all the necessary links and instructions on how to download, install and setup the program below. The installation process is not complicated, however it is likely to take around 20 minutes to complete. You will need to go through all the steps in order to correctly install, register and complete the setup process. The instructions for each step are in a PDF format so that you can download and save them to your computer. You will then have to wait for our response to your registration request. Whilst we endeavour to respond to all new orders within a few business hours Mon-Fri, it should be pointed out that this is not an automated process and can sometimes take up to 24 hours before an order is processed fully.

Installation Procedure

Pre-Installation

The Axis software operates on the Microsoft.Net 4 platform and also requires C++ redistributable files. Both programs must be installed prior to attempting to install the Axis. IMPORTANT NOTE: It is imperative that you complete the steps outlined in the Pre-Installation PDF to ensure that the rest of your installation is error free. Bypassing these instructions will result in major problems through out the installation.

Pre-Installation Instructions.pdf
(Right click on the link and choose ‘Save target as’ to download the file.)

 

Download and Install Axis

When you have completed the pre-installation process detailed above, you can now download and install the Axis software. The download link and full instructions are included in the PDF below.

Download and Installation Instructions.pdf
(Right click on the link and choose ‘Save target as’ to download the file.)

Registration & Setting Up

Registration

Once installation is complete you then need to register your software before you can use it.

DO NOT CLOSE THE PROGRAM until you have completed the Registration, set up ADMIN and attached the database in DATA. This process is covered in the next 3 pdfs below.

Registration Instructions.pdf
(Right click on the link and choose ‘Save target as’ to download the file.)

 

Setting up the program for the first time

After registration is complete, you will need to  set up the many options and settings available within Axis. You will be introduced to the Admin functions and program settings found in the ADMIN tab. Please pay particular attention to the Visual Settings pdf especially if you have a laptop or other mobile device and/or run windows at non default DPI setting.

Visual Settings.pdf

Setting up ADMIN.pdf 
(Right click on the link and choose ‘Save target as’ to download the files.)

 

Introduction to data files, downloads , imports and error handling.

Now that you have successfully registered and set up the software, you are now ready to acquire your past data. There are several different file types, download and import procedures that this segment will familiarise you with. You will also learn how to replace the database with a back up in case of error.

Introduction to R2W Data files.pdf

Downloading R2W Data Files.pdf

Importing R2W Data Files.pdf

Dealing with Database Errors.pdf
(Right click on the link and choose ‘Save target as’ to download the files.)

 When downloading data, please pay attention to the data origin. To obtain all the data you are entitled to, you will have to download day files from BOTH the Standard Data Downloads and Past Data Downloads.

  1. Standard Data Downloads – downloads all recent (less then a month old) data using the “Show all past data files” preselect setting.
  2. Past Data Download – Download all old (more then month old) past data from here, including TRIALS and Track images if you are entitled to them using the respective buttons.

Final Words

Thank you for following our instructions regarding the set up of your Axis software. The Online User manual should now be your first port of call in the event that you experience a problem. Please be aware that you should install all updates to the software as they become available. Feel free to contact us for help if you have exhausted the above options and are still experiencing difficulties.

Note: Continuous installing and re-installing will not fix errors and should not be undertaken as a step to try to resolve problems unless directed to do so by a member of the R2W Team.